Effective Date: January 1, 2020
Information We Collect
The types of personal information we may collect include:
In addition, when you use the Service, we may obtain system data, including information such as your geographic location, trip duration, start and stop time and date, start and end station name, station ID number, station latitude and longitude, bicycle ID number and user type (such as rental period). We might also ask you to participate in surveys.
Information We Collect By Automated Means
In addition, when you visit our Website, we may collect certain information by automated means, such as cookies, web beacons and web server logs. The information we collect in this manner includes IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our Website, and dates and times of visits to the Website. A “cookie” is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of the links and other content on which a visitor clicks while browsing the Website. As the visitor clicks through the Website, a record of the action may be collected and stored. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Website. When you use the Website, neither we nor any third parties collect personal information about your online activities, over time and across third-party websites. Our Platform is not designed to respond to “do not track” signals from browsers.
We may use third-party analytics services on the Website, such as those of Google Analytics. The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers. To learn about opting out of Google Analytics, please contact us at the address below.
How We Use The Information We Collect
We may use the information described above to:
In addition, we use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as (i) customizing our users’ visits to our Website, (ii) delivering content tailored to our users’ interests and the manner in which our users browse our Website, and (iii) managing our Platform and other aspects of our business.
We also may use the information in other ways for which we provide specific notice at the time of collection.
Information We Share
We also may share information with other public and private organizations in an aggregated or anonymized format or for statistical and research purposes. We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).
In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) to enforce or exercise our rights under our agreements with users or to investigate or defend against any action or allegation against us, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Links To Third-Party Websites, Apps and Services
For your convenience and information, our Platform may provide links to third-party websites, apps and services that may be operated by companies not affiliated with Metro Mobility. These companies may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the privacy practices of any non-Metro Mobility websites, apps or services.
How To Contact Us
Metro Mobility, LLC
1035 Cambridge St., Suite 29
Cambridge, MA 02141