Help your guests get around—with no extra headache.
For hotels, resorts, vacation rentals and cabins. The complete kit: GPS-tracked e-bikes and scooters, a guest rental app, ChargeLock® stations that lock and charge with one cable, and fleet management—so guests can explore with less manual work for your team.
A ride when they want it. A simple return when they’re done.
Guests unlock a vehicle in the rental app and head out to explore.
An onboard lock keeps the vehicle secure during lunch, shopping or sightseeing.
One cable locks the vehicle, ends the rental and starts charging at a powered station.
ChargeLock-equipped e-bikes and scooters with GPS tracking, remote controls and onboard locks. Choose e-bikes, scooters or both for your guests.
One cable locks and charges compatible e-bikes and scooters. Guests simply wheel up and plug in—no precise alignment with a rigid dock.
A rental app for guests and a fleet manager for your team. Use your branding, set prices and access rules, or talk to us about integrating with your hotel or property app.
CASE STUDYUnlimited Biking has deployed Metro Mobility's ChargeLock system at hotels in California, bringing self-service e-bike rentals to guests.
The system combines e-bikes with docking stations that lock and charge through a single cable. Guests return their bikes to the station and plug them in, ending the rental and starting charging without a separate staff charging step.
Unlimited Biking's hotel program shows how ChargeLock can serve as the infrastructure behind an operator's rental service. Hotels gain a transportation amenity, while the operator handles the rental program.
Give guests a joyful way to get around quickly, without needing to rent a car for local trips. An e-bike or scooter program can make nearby restaurants, shops and attractions easier to reach and help reduce demand for parking at your hotel or resort. It’s a useful amenity that helps guests enjoy more of their stay.
Overnight lodging generally—hotels, resorts, inns, vacation rentals and cabins. What changes between them is scale and siting: a large resort may want several stations across the grounds, while a vacation rental or cabin may only need a small station near the parking area with enough power to reach it. If you run several properties, we’ll plan the fleet and station needs for each one with you. If you rent bikes to the general public rather than to overnight guests, see rental businesses.
Pricing depends on your property, fleet size and the services included, and there are ongoing costs to running the program. You can charge guests for rentals or include rides as a guest amenity, with pricing and access rules tailored to your property. Contact us to discuss a setup that fits.
Yes. A complete system brings together GPS-tracked e-bikes and scooters, charging and locking stations, a guest rental app and fleet management software. We’ll work with you on the right setup for your property and how the program will be operated.
If you already have a hotel or property app, we can discuss connecting the rental experience through our APIs. What’s possible depends on your app and its provider. A separate guest rental app is also available, with your own branding.
Guests unlock in the app and plug the vehicle back in at the station, which ends the rental and starts charging, so the manual handovers and charging routines a rental program usually needs are largely taken care of. The fleet manager shows vehicle location, battery and status. Your team still helps guests with any issues and looks after the vehicles.
Vehicles need real upkeep, and a physical repair needs hands on the vehicle. You can run that with your own team, or outsource it through our maintenance partner network—contact us for information and availability in your area.
Tell us about your property, where guests would ride and the kind of amenity you have in mind. We’ll help you plan the fleet, station locations, power and installation needs, along with pricing and day-to-day operations.
Tell us about your property, your location and the fleet you have in mind. We'll help you choose stations, compatible vehicles and the right rental setup.
